Privacy Policy

1. Introduction

Welcome to M&S Total Home Care (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, or interact with our advertising campaigns, including those served via Google Ads.

By using our website, you agree to the practices described in this policy.

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2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and service location when you fill out our contact or booking forms.

• Usage Data: Information automatically collected through cookies, pixels, and analytics tools such as IP address, device type, browser, pages visited, and time spent on our site.

• Advertising Data: Anonymous data collected via Google Ads, including conversions, interests, and interactions with our ads.
   

3. How We Use Your Information

We use your information to:

• Respond to service inquiries and provide estimates.

• Schedule and manage junk removal appointments.

• Improve website experience and service offerings.

• Measure ad performance and audience engagement through tools like Google Ads and Google Analytics.

• Deliver relevant ads based on your interests and browsing behavior.

4. Cookies and Tracking

Our website uses cookies and tracking technologies to:

• Help us understand user behavior and improve marketing performance.

• Enable remarketing features that show you ads across Google’s network after visiting our site.

You can opt out of Google’s use of cookies by visiting Google’s Ads Settings or Network Advertising Initiative opt-out page.

5. Data Sharing

We do not sell or rent personal information. We may share data with:

• Google Ads and Analytics for ad performance tracking.

• Trusted third-party service providers who assist with website hosting, analytics, or marketing operations—bound by confidentiality agreements.

6. Data Security

We maintain appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

• Request access to or deletion of your personal information.

• Opt out of marketing communications.

• Control cookie preferences in your browser settings.

To make a request, contact us at:
📧 info@mstotalhomecare.com
📞 (321) 215-5001

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

M&S Total Home Care
Brevard, Indian River, St. Lucie & Osceola Counties, FL
📧 info@mstotalhomecare.com
🌐 www.mstotalhomecare.com